Welcome to Red Leather Jacket. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
Product Policy
Product Colors: While we strive to represent our products as accurately as possible, slight variations in color may occur due to different screen displays or lighting conditions. Please consider this when making your purchase.
Product Descriptions: We make every effort to provide accurate descriptions, specifications, and pricing. However, errors may occur, and we reserve the right to correct any inaccuracies.
Product Availability: All products are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel orders with prior notice.
Payment and Pricing
Accepted Payment Methods: We accept payments via PayPal, Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, Amazon Pay, and direct bank transfer (available only in the USA). All transactions are secured and encrypted to protect your payment information.
Pricing: All prices are listed in USD and are subject to change without notice. Prices do not include applicable taxes, duties, or shipping fees, which will be calculated at checkout.
Taxes and Duties: Depending on your location, sales tax or import duties may apply. These are the responsibility of the buyer and are not included in the product price.
Order Processing
Processing Time: Orders, including customized products, are processed within 3-5 working days. Please note that this does not include weekends or public holidays.
Customization: While customization does not extend the processing time, it may involve additional charges. The cost will be provided upon request through our product customizer form.
Order Confirmation: After placing an order, you will receive an email confirmation. If you do not receive this email, please check your spam/junk folder or contact us directly.
Cancellation Policy
Cancellation within 24 Hours: Orders canceled within 24 hours of placement will incur a 25% deduction from the total paid amount.
Cancellation within 3 Days: Orders canceled within 3 days will incur a 50% deduction.
No Cancellations after 3 Days: After 3 days from the order placement, cancellations are no longer accepted.
Shipping and Delivery
Free Worldwide Shipping: We offer free shipping worldwide, with no minimum purchase required.
Delivery Time: Standard delivery takes approximately 5-7 working days after the order has been processed. Delivery times may vary depending on the destination.
Delivery Duty Unpaid (DDU): All orders are shipped on a Delivery Duty Unpaid (DDU) basis. The customer is responsible for any customs duties, taxes, or fees imposed by the destination country.
Shipping Delays: While we strive to meet delivery estimates, delays can occur due to unforeseen circumstances such as customs processing or carrier delays. Red Leather Jacket is not responsible for such delays.
Return and Refund Policy
Custom Orders: Customized items are not eligible for return.
Return Eligibility: Returns are accepted within 20 days of delivery, provided the product is in unused, unwrinkled, undamaged, and resellable condition.
Return Shipping: The customer is responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance.
Return Deduction: A 10% deduction will be applied to all returned products.
Privacy Policy
Data Protection: We are committed to protecting your privacy. Any personal information collected during the order process will be used solely for processing your order and improving your shopping experience. We do not sell, trade, or share your personal information with third parties without your consent.
Cookies: Our website uses cookies to enhance user experience and analyze website traffic. By using our website, you consent to our use of cookies in accordance with our Privacy Policy.
Limitation of Liability
General: Red Leather Jacket is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products.
Force Majeure: We are not responsible for delays or failures to perform any obligation due to events beyond our control, including but not limited to natural disasters, strikes, or governmental actions.
Governing Law
Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of United State, without regard to its conflict of law principles. Any legal action arising out of or related to these terms shall be filed exclusively in the courts of United State.
Changes to Terms and Conditions
Updates: Red Leather Jacket reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting to our website. Continued use of our website constitutes acceptance of the revised terms and conditions.
Contact Information
Customer Service: For any questions or concerns regarding these terms and conditions, please contact our customer service team or write us at [email protected]. We are here to assist you with any inquiries or issues you may have.